We inspect and pack our products carefully to ensure that you receive them in perfect condition.
If you do receive a damaged item please contact us at firstname.lastname@example.org within two days of receiving the shipment.
Please keep the original items and all packaging material.
We will require a photograph of the damaged item in order to provide a replacement.
Please choose carefully, as we do not give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do